CitizenBot for UK Public Sector

CitizenBot is an artificially intelligent agent to support citizens in accessing local government services. With Bots and cognitive services more accessible than ever before, now is the time for all organisations to start thinking about introducing these services to drive efficiencies, reduce costs and engage customers / citizens. The Microsoft Services CitizenBot accelerates your journey to utilising Bots and cognitive services and unlocking their benefits.

via CitizenBot for UK Public Sector


What makes a great public service bot?

Industry voice: Tim Gregson, chief technology officer for local and regional government at Microsoft UK, says citizen identity and cognitive systems are key ingredients in improving customer service

via What makes a great public service bot?

Creating the Perfect Volunteer Recruitment Page (& Start a Great Relationship)

“It’s not me. It’s you.”
No, it’s not a bad breakup. In fact, it’s just the opposite – the beginning of a great relationship.
When recruiting a new volunteer to your organization, it should begin just like that great first or second date. You want them to like you while you start figuring out just what kind of relationship they’re seeking.

via Creating the Perfect Volunteer Recruitment Page | npENGAGE

Monthly Giving: 7 Reasons It’s a Must for Every Nonprofit

Over the past few years, I’ve stressed the importance of monthly giving to my clients. I’ve learned a lot about what works and what doesn’t and I’ll be sharing it next week (more on that below).One thing I have learned is that monthly giving is a “must have”, not a “nice to have”.Here are 7 of my favorite reasons why ALL nonprofits should make monthly giving a centerpiece of their fundraising

via Monthly Giving: 7 Reasons it’s a Must for Every Nonprofit

The Ultimate Guide to Choosing Nonprofit Technology

Choosing the right nonprofit software can seem like an overwhelming task, from getting each stakeholder on board, to researching all of your options and hoping to find one that fits both your needs and your budget, to actually transitioning to and implementing the new system.

via The Ultimate Guide to Choosing Nonprofit Technology

Android and iOS ‘rather dull in comparison’

Most who know me will also know that there’s a vibrant smartphone discussion community over on Google+ here. While a lot of the chat is about Android and iOS, there are plenty of Windows fans too. And Andrew Manning, one of the PSC group’s moderators, posted a nice piece today about his ‘3.5 year old’ Lumia 1520, quoted below.

via Android and iOS ‘rather dull in comparison’